The 7 Performance Levers
This page is intended as a resource as much as a product guide.
Each lever can be further broken down and delivered as Standard Products, and/or Tailored Solutions
Let’s talk and get clear on what will make the biggest impact for you right now.
Leadership & Strategy
You had a vision, but now you’re drowning in day-to-day demands. Instead of driving strategy and growth, you’re stuck solving problems that never seem to end. How do you step back, regain control, and lead with impact?
1. Strategic Planning & Execution
Gain the tools and confidence to set direction, manage uncertainty, and create a roadmap for growth.
2. Leadership Development
Strengthen leadership capability at every level to empower teams, drive alignment, and lead through change
Develop the vision, strategy, and leadership capability to drive sustainable success.
Operational Efficiency
You and your team are working harder than ever, yet inefficiencies, bottlenecks, and endless admin are draining your time and energy. If you stepped away tomorrow, would things fall apart?
It’s time to systemize and streamline to scale smarter and move faster.
3. Operational Excellence
Streamline workflows, remove inefficiencies, and embed continuous improvement into daily operations
4. Project Delivery Culture
Develop the skills, processes, and structures to execute projects effectively—without reliance on external consultants
Team & Talent Management
You’re surrounded by capable people, but something’s missing. Underperformance, high turnover, or misalignment are costing you momentum—and you can’t afford to keep patching over the cracks. How do you leverage capability and build a team that pulls together, not apart?
5. Talent Management
Build internal expertise and leadership pipelines to support long-term business growth
6. High Performance Teams
Strengthen collaboration, autonomy, and team alignment to maximise effectiveness and results
Create a culture of high performance, accountability, and growth by investing in your people.
Facilitation & Engagement
Enhance your ability to engage teams, lead discussions, and drive meaningful change.
Every meeting feels like déjà vu—endless talking, little action, and too many competing priorities. Misalignment, silos, and unresolved tensions are slowing you down. How do you turn talk into traction and get your people working better together?
7. Facilitation Skills & Workshop Design
Master the skills to design and lead workshops that foster innovation, alignment, and actionable outcomes.
1. OUR STRATEGY DEVELOPMENT LEVER
Create a strategy for your strategy
📌 Are you lost in short-term planning, chasing distractions and looking inward instead of creating lasting impact for you customers?
Overview
Simple Strategy = Lasting Impact
👉 A well-crafted strategy guides focus, prioritises action, and ensures sustained business success.
Our Strategy for Strategy framework enables organisations to:
- Define where to compete and how to win
- Align strategic goals with execution
- Establish a cycle for strategy creation, implementation, and monitoring
Key Benefits
Unified Vision – Ensure everyone is aligned on strategic priorities and direction
Focused Execution – Remove distractions and focus on value-creating activities
Scalable Growth – Implement a repeatable process for long-term strategic success
Continuous Improvement – Create a rhythm of monitoring, evaluation, and evolution
But wait….. what is strategy? .. and what’s a plan??
- A strategy outlines focus areas and the pathway to achieve them, guiding decision-making by highlighting what is important and what to avoid. Plans are more focused, short-term, and specific, detailing step-by-step actions and timelines.
- Without a strategy, planning is merely an academic exercise with no practical application. Conversely, without a guiding strategy, plans can become overly detailed and get side-tracked by attractive distractions
The 4 components of strategy
What market segment and target do we serve? Where and with whom do we compete? What market or industry do we compete in? What products or markets do we include, and what do we not? What geographies do we target or avoid?
How do we create value for customers? What unique values do we deliver in our market that make clients choose us over competitors or alternatives?
What resources and capabilities do we have to be leveraged? What resources and capabilities do we have or use to deliver value in our markets? Resources include tangible (technology, equipment) and intangible (IP, brand), and capabilities include our ability to use or apply our resources.
How do we maintain a sustainable competitive advantage? How do we sustain our ability to provide value in our markets, safeguarding our resources and capabilities? How do we create barriers to imitation or entry?
How It Works
Backed by an MBA dedicated to strategic and sustainable growth our structured approach ensures strategy isn’t just a document, but a dynamic driver of success.
1
Discovery
Evaluate your current strategy, past performance, and stakeholder needs.
Assess what the organisation currently knows, possesses, does, and needs.
Review how past and present strategies and action plans have performed.
Gather insights from stakeholders about their roles and expectations for the strategy.
2
Design
Collaborate to develop clear, actionable strategies using tested tools and frameworks
Collaborate to create effective strategies and action plans, using clear language and suitable tools.
Prepare the organisation to implement the strategy through regular “Plan-Do-Check-Act” cycles.
3
Deploy or Deliver
A Phased approach to strategy execution and monitoring rhythms
Phase 1: Assist in setting up processes to develop and implement the strategic plan.
Phase 2: Support the organisation in adopting new working methods during the early stages of the strategy cycle, facilitating initial check-ins and refinements using the “Plan-Do-Check-Act” approach.
4
Develop
Establish feedback pathways for continuous improvement
Establish a feedback system to assess how the strategy development and execution processes are going, and how well the organisation is following the plan.
Success Drivers
Way beyond just another workshop, we use proven industry tools to build a reliable strategy, planning, and review approach you can depend on year after year.
Strategic Foundation
Build knowledge, capacity, and shared language around strategy development
Strategy Development
Leverage tried and tested tools and collaborative methodologies to create long-term opportunity
Execution Planning
– Bridge the gap between ideas and action , by designing executable plans designed for measurable outcomes
Give us a call to chat through which we can add the most value.
2. OUR LEADERSHIP DEVELOPMENT LEVER
Leading Me – Leading We
📌 Leadership skills don’t develop by accident – Are you equipping leaders with the skills to influence, provide clarity, and instil the confidence needed to inspire their teams, drive culture, and align with business goals?
OVERVIEW
A practical leadership framework for leading self and others
👉 Specifically designed to support technical experts transitioning to organisational and people leaders.
Leading Me – Leading We is a structured yet adaptable hands-on leadership development program designed to build practical, high-impact leadership skills.
PRODUCT OVERVIEW
Confident Leadership – Build clarity, skills, and presence.
Cultural Alignment – Strengthen leadership within values.
Practical Tools – Navigate challenges with proven frameworks.
Measured Growth – Track leadership progress and impact.
How It Works
This Pillar is tailored to evolve with both individual and organisational needs, embedding practical learning into real-world leadership situations.
Give us a call to chat about which mix is best for you.
1
Discovery
Align goals, assess leadership style, and establish a development plan.
Initial scoping meeting to outline program goals and align expectations with the participant and their line manager.
Assessment: Preparation, delivery, and reporting of an initial leadership assessment to establish a baseline.
2
Design
Tailor the program based on leadership strengths, gaps, and organisational context.
Refining scope and developing an individual plan for each participant
Refine and adapt the program to participant needs.
3
Deploy or Deliver
Leadership Workshops & 1:1 Coaching check-in’s
Session 1: Create Meaning: Defining leadership in context.
Session 2: Manage Energy: Crystallising what success looks like.
Session 3: Enable Action: Applying coaching frameworks for real-world leadership challenges.
Coaching Check-Ins: Observations, self-reflection, and experimentation tools provided in three 1-hour sessions
4
Develop
Reassessment with the leader and their manager to measure progress and set long-term goals.
Reassessment session, including line manager involvement, to review progress and outcomes.
Wrap-Up and confirm ongoing commitment for both participant and manage
Success Drivers
A team that learns together grows together. This is just perfect for getting your SLT humming or fast tracking your emerging leaders.
One-on-One Coaching & Mentoring
Personalised guidance to develop leadership clarity and confidence.
Team Development: Strengthening Interdependent Leaders
Designed for teams where members rely on each other to achieve shared goals. Enhance collaboration, trust, and alignment to drive project or organisational success.
Group-Based Leadership Learning
Build leadership skills alongside peers from different areas of the business. Ideal for individuals who work in the same organisation but are not directly interdependent. Encourages cross-functional insights and shared learning.
3. OUR OPERATIONAL EXCELLENCE LEVER
Lean, Clean & Client Centered
📌 Inefficient processes, disjointed workflows, and time-consuming manual tasks slowing you down and frustrating the team?
Overview
Analyse, automate and align business processes
👉 For businesses looking to scale efficiently, reduce admin burden, and align processes
Leveraging Monday.com, we integrate best-practice operational methodologies to drive efficiency, enhance collaboration, and enable data-driven decision-making, freeing your people for high-value client work.
Key Benefits
Consistent Language & Alignment – Standardise ways of working across teams
Time Savings Through Automation – Free staff from repetitive tasks to focus on high-value work
Data-Driven Decision Making – Centralise and streamline data for better insights and strategic planning
Seamless Collaboration – Align teams, processes, and systems for greater efficiency and impact
How It Works
This Pillar is tailored to evolve with both individual and organisational needs, embedding practical learning into real-world leadership situations.
Give us a call to chat through which mix is best for you.
1
Discovery
Identify bottlenecks, benchmark processes, and assess operational gaps.
Use specialised tools to deconstruct workflows and processes.
Identify inefficiencies and misalignments within the business.
2
Design
Align workflows with value-stream priorities, build core Monday.com functions.
- Provide real-time access to key business data.
- Improve decision-making with enhanced transparency and reporting
3
Deploy or Deliver
Implementation & Training & Resources
Build awareness of value stream principles.
Provide comprehensive guides and training videos
Builder/Admin training
Equip teams with basic building capabilities within Monday.com.
4
Develop
Continuous Development & Optimisation
- Refine and automate workflows to reduce manual effort.
- Maintain and enhance the site for long-term usability and value.
Success Drivers
Monday.com integrates with a vast number of other tools, including File management and financial malmanagement systems.
Streamlined CRM Systems
– Enhance client relationship management for better insights and collaboration
Optimised Sales Pipelines
– Automate sales processes to boost revenue and reduce manual effort
Project Culture Enablement
– Equip teams with tools to plan, prioritise, and execute projects seamlessly
Simplified Compliance Tracking
– Ensure accuracy and accountability with easy-to-use compliance solutions
Employee Management & HR Automation
– Improve productivity with simplified team and workflow management
4. Our Project Management Lever
The Future of Work is Projects
📌 Siloed teams, competing priorities and track record of undelivered work or unrealised potential clogging you up?
Overview
Empower your business with a culture of collaboration
👉 For those leaders drowning in competing priorities, teams struggling with silos, and organisations needing structure to turn ideas into action—fast.
Projects are the engines of organisational growth. They enable adaptability, innovation, and strategic execution in an ever-evolving business landscape.
Key Benefits
- Strategic Alignment – Ensure time, money, and people are focused on high-value initiatives
- Unified Language – Standardise processes across teams for greater efficiency
- Time Savings – Free teams to focus on innovation and execution
- Data-Driven Insights – Gain visibility into project performance and organisational priorities
- Stronger Collaboration – Align teams and departments to maximise impact
How It Works
A project culture empowers teams to prioritise effectively, free up capacity for innovation, and drive meaningful collaboration.
1
Discovery
Define project strategy, structure, people and performance needs and experiences
The importance of projects and their role in sustainable growth.
How projects align with strategy, decision-making, and cross-organisational collaboration.
How teams are supported and work together effectively
How projects are tracked and communicated
2
Design
Develop a tailored project framework to align teams and simplify execution.
Tailor a process, framework and language for your organisation.
Develop and align tools to facilitate seamless project management.
3
Deploy or Deliver
A Phased approach to project planning, and project teams
Roll out systems, tools, and structured workflows.
Provide training and clear role definitions to empower project leaders.
4
Develop
Establish feedback pathways for continuous improvement
Establish a feedback system to assess how project acceptance, delivery and impact are going
Success Drivers
We go beyond planning to build a project-driven culture where strategy, people, and processes work together for smooth, high-impact execution.
Strategy & Structure
Craft and commit to a blueprint for a thriving project culture
People, Capability & Culture
Build the skills and mindset for structured collaboration and abroad base of accountability
Process, Platforms & Performance
Implement systems and tools that drive project success
Give us a call to chat through which mix is best for you.
The Competency Pipeline
📌 Talent gaps? Misaligned development plans or unclear pathways limiting your business growth?
OVERVIEW
Simplify your talent strategy
👉 This Pillar is for businesses looking to scale, look after top talent, or streamlining their workforce management
The Competency Pipeline bridges the gap between talent and business success.
kEY bENEFITS
- Empowered workforce – Unlock potential and drive performance.
- Strategic Alignment – Connect talent to business objectives.
- Clear Pathways – Define roles and career progression.
- Sustainable Growth – Continuously develop and improve talent.
How It Works
1
Discovery
We assess your current talent landscape, goals, and challenges
Understand organisational goals, culture, and current challenges
Gather insights to align the solution with market trends and business priorities
Identify gaps and opportunities through needs assessments
.
2
Design
We build tools, processes, and success frameworks that fit your business.
Develop customised framework that aligns with existing objectives and/or strategy
Build tools, processes, and resources tailored to address identified needs
Define success metrics and clear implementation strategies.
3
Deploy or Deliver
We embed solutions into daily operations for real impact.
Equip leaders and teams with the necessary training and resources
Embed the framework into daily operations to drive alignment and engagement
Roll out tailored solutions with ongoing support and guidance.
4
Develop
We track progress, refine strategies, and ensure long-term success.
Establish systems to track progress, measure outcomes, and identify areas for refinement
Facilitate regular reviews and feedback loops to maintain alignment with goals
Provide tools and strategies for continuous improvement
Success Drivers
Choose from one or all of the following. Each Success Factor has a suite of targeted solutions, delivered individually or as an integrated approach.
Give us a call to chat through which mix is best for you.
1️⃣ Get Strategic about Talent – It all starts with a Talent Strategy
Ensuring your workforce planning aligns with business objectives. By assessing capabilities, setting performance plans, and investing in leadership development, organisations create a culture of continuous improvement and sustained success.
2️⃣ Smarter Recruitment & Selection – Attract and retain top talent through objective hiring
A structured recruitment approach ensures the right talent is identified, assessed, and onboarded effectively.
By defining success profiles, refining job design, and implementing data-driven selection methods, businesses can secure top talent and improve retention.
3️⃣ Targeted Talent Development – Grow skills that drive performance and business impact
By investing in structured learning and leadership pathways, organisations can enhance workforce capability, build high-performing teams, and ensure sustainable business success.
4️⃣ Talent insights and impact– Harness performance, aspiration, capability, and engagement (PACE) to inform decisions
A data-driven approach to talent management provides insights into workforce capability, aligning performance with strategy and fostering a culture of continuous improvement.
5️⃣ Succession & Progression Planning – Future-proof your workforce with structured career pathways
Building a strong succession pipeline ensures business continuity and growth
Ensure a structured approach to identifying, retaining, and developing future leaders while supporting smooth transitions.
6. Our High Performing Teams Lever
Work More Powerfully Together
📌 Are your groups just individual working in parallel rather than teams working together? Does a lack of shared purpose, structure, or process leads to frustration wasted time and disengagement?
Overview
Work on your team to work better as a team
👉 Great teams don’t just happen—they are built, and they are led. High-performing teams prioritise working on their team as much as they work within it.
This product guides groups to evolve into true teams by fostering collaboration, trust, and shared purpose.
Key BEnefits
Purposeful Collaboration – Align team members around shared goals and values.
Sustainable Performance – Build resilient team structures and leadership to ensure long-term success.
Efficient Operations – Eliminate inefficiencies by clarifying roles, responsibilities, and meeting rhythms.
Stronger Team Engagement – Foster a culture of trust, accountability, and proactive leadership.
Clearer Decision-Making – Reduce conflict and misalignment by embedding structured ways of working
How It Works
A project culture empowers teams to prioritise effectively, free up capacity for innovation, and drive meaningful collaboration.
Give us a call to chat through which mix is best for you.
1
Discovery
Understand team dynamics, goals, and challenges
The importance of projects and their role in sustainable growth.
How projects align with strategy, decision-making, and cross-organisational collaboration.
How teams are supported and work together effectively
How projects are tracked and communicated
2
Design
Develop a tailored project framework to align teams and simplify execution.
Tailor a process, framework and language for your organisation.
Develop and align tools to facilitate seamless project management.
3
Deploy or Deliver
A Phased approach to project planning, and project teams
Roll out systems, tools, and structured workflows.
Provide training and clear role definitions to empower project leaders.
4
Develop
Establish feedback pathways for continuous improvement
Establish a feedback system to assess how project acceptance, delivery and impact are going
SUCCESS DRIVERS
Leadership is embedded in every aspect of this process, ensuring teams remain aligned, engaged, and empowered.
Strategy & Structure
Define purpose and align team efforts with business objectives.
People
Equip team leaders with the skills to inspire, guide, and drive accountability within the team
Clarify roles, build trust, and ensure the right skills are in place.
Process
Implement structured team workflows and tools for alignment and efficiency.
Performance
– Measure success, optimise meetings, and develop leadership capability.
7. Our Facilitation & Engagement Lever
Epic Offsites
📌 Meetings that drag? Voices that go unheard, and discussions that lead nowhere?
Without expert facilitation, groups can struggle to align, make decisions, and drive meaningful action.
Overview
Make your team’s time count
👉 For leaders who want to contribute, not facilitate.
You bring you: We’ll take care of the day, allowing you to fully engage and maximise your time together.
Whether it’s a high-stakes strategy session, cross-functional collaboration, or a multi-stakeholder engagement, expertly facilitated workshops create clarity, alignment, and momentum.
Key BEnefits
Stronger Team Dynamics – Build trust and strengthen relationships through structured conversations
Inclusive Collaboration – Ensure every voice is heard and valued
Clear Priorities & Alignment – Gain clarity on competing priorities and shared objectives
Faster, More Effective Decision-Making – Turn ideas into actionable next steps
Maximised Productivity – Keep sessions on track, engaging, and impactful
How It Works
Every facilitation session is different and will be crafted with you to ensure engagement, efficiency, and tangible results.
Give us a call to chat through which mix is best for you.
1
Discovery
Understand session objectives, team dynamics, and desired outcomes
Align on session goals, key challenges, and expected outcomes.
Consider team dynamics and stakeholder needs.
Plan logistics, venue and format
2
Design
Custom Facilitation Design – Tailor structure, activities, and discussion flow to ensure engagement
Develop a tailored agenda with structured and free-flowing conversations and interaction
Prepare tools, materials and pre-work to support engagement and decision-making.
3
Deploy or Deliver
Facilitation & Fun – Guide the session with structured, outcome-driven dialogue with some fun along the way
Create an environment where all voices are heard.
Keep the conversation active and on track.
Manage group dynamics, ensure clarity, and drive decision-making.
4
Develop
Capture key insights, create action plans, and ensure next steps are clear
Summarise & document key takeaways and action items.
Provide structured follow-up materials to sustain momentum.
Support teams in planning their next steps
Success Drivers
We take the complexity out of planning and leading high-impact sessions, ensuring structured conversations, clear takeaways, and real progress—so you and your team can focus on engaging, collaborating, and driving action
Along with facilitation we can also help managers develop key skills to run better meetings, drive alignment, and empower their own teams.
Internal Teams – Facilitated sessions to align teams and drive focus
Structured facilitation that maximises engagement and productivity
Focus your team on critical initiatives with expertly facilitated offsites
Strategy development, execution planning, and project debriefs
Multi-Stakeholder Groups – Navigate competing perspectives and build consensus
Navigate competing agendas and diverse perspectives
Build alignment across complex stakeholder groups
Facilitate collaboration that turns discussions into actionable plans
Facilitation training – Develop the leadership skill that changes everything
Create the space for great thinking – learn the core facilitation skills every leader should know.
Build your own toolkit around better meetings, 1:1’s, workshops and critical conversations
PACE Performance - Business Consulting 